Fusion Lets Frequently Asked Questions
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Who are Fusion Lets and what services do you offer?
Fusion Lets is a specialist lettings agency dedicated to providing stress-free property management and letting solutions for landlords. We offer full property management, corporate and company lets.
Where is Fusion Lets based and what areas do you cover?
We’re based in the London and primarily serve areas including inside the M25. If you're unsure whether we cover your location, just get in touch—we’re happy to advise.
How do I contact Fusion Lets?
You can reach us via our website FusionLets.co.uk, email us at info@fusionlets.co.uk, or give us a call directly. We’re always happy to help.
How does Fusion Lets help landlords rent out their properties?
Fusion Lets works closely with a number of established corporate and company clients who are consistently looking for high-quality rental properties, particularly inside the M25.
We have strong, ongoing relationships with relocation agent and businesses, meaning demand is high and turnover is quick. For landlords, this offers a seamless experience with reliable tenancies, often secured within just 7 days of listing.
What are the benefits of using a letting agent like Fusion Lets?
With Fusion Lets, you gain a partner who understands legislation, knows the local market, and takes care of everything—from compliance to maintenance.
We charge zero fees, guarantee your rental income is paid on time every month, and we guarantee the condition of your property throughout the tenancy. Our process ensures zero void periods, ensures only thoroughly vetted tenants move in, and gives you complete peace of mind as a landlord.
What is your property management fee?
We don’t charge a fee for Property management; this is a part of the service.
What types of properties do you manage?
We manage a wide range whether it’s a studio flat or a five bed property, we’ve got the experience to handle it.
How do you screen prospective tenants?
All tenants undergo a thorough referencing process, including credit checks, employment verification, affordability assessment, and previous landlord references. We only move forward with tenants who meet our high standards.
What happens if my tenant doesn’t pay rent?
Fusion Lets will pay – As we rent the property from you.
Do you offer rent guarantee?
Yes, we can arrange rent guarantee. This promise ensure you continue receiving rent even if a tenant falls into arrears.
Can I switch to Fusion Lets if I’m with another agent?
Absolutely. As long as the property is vacant - many landlords switch to Fusion Lets for a more responsive and transparent service—without any hassle. On average for a £2,000 monthly property, a landlord can save £5,300 annually.
Are there any hidden fees for landlords?
No. there is absolutely no hidden charges.
Who is responsible for repairs?
Landlords are responsible for ensuring the property in a safe and habitable condition. If there are any issues that arise from any tenants, Fusion Lets will take care of any maintenance of the property
How do I report a maintenance issue?
Tenants can report maintenance issues via the Arthur App or by email. We respond promptly and keep all parties updated throughout the repair process.
How quickly are repairs carried out?
Tenants can report maintenance issues via the Arthur App or by email. We respond promptly and keep all parties updated throughout the repair process.
What is a company let?
A Company Let is a rental agreement in which a company, rather than an individual, takes on the tenancy of a property. At Fusion Lets, this means we become your tenant, not the individual occupiers. We then house professionals or corporate clients under our management.
Who will be living in the property?
We match properties with reliable, thoroughly vetted tenants.
How long is your normal initial agreement?
Our standard tenancy agreement is 2 or 5 years, but we tailor this based on your needs and what works best for your property and prospective tenants.
Previously I have paid for an inventory—how much is yours?
We offer professional, detailed inventories for free, this is a part of the service.
It seems too good to be true—what’s the catch?
There isn’t one. We’ve built Fusion Lets on transparency, trust, and results. Our business grows through word-of-mouth because we deliver what we promise—every time.
Why should I use Fusion Lets?
Because we care. We don’t just collect rent—we protect your asset, maximise your returns, and offer a genuinely hands-off experience. With Fusion Lets, your property is in expert hands.